kn88's Privacy Policy — Your Information Is Our Responsibility

kn88 is a secure and reliable online gaming platform operated for users in Bangladesh. We always treat our users' privacy as a top priority. This Privacy Policy ("Policy") informs you how kn88 collects your personal information, how it is used, with whom it may be shared, and what measures we take to protect your data.

By using kn88's website, application, or any of its services, you are considered to have agreed to the terms of this Privacy Policy. We therefore ask you to read this Policy carefully.

When creating an account and using services on kn88, we may collect the following types of information:

2.1 Information Provided Directly by You

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address
• National ID or other identity document details (where applicable)
• Payment method information (such as bKash, Nagad, or Rocket account numbers)

2.2 Automatically Collected Information

• IP address and device information
• Browser type and operating system
• Site access times, page visit history, and gaming activity
• Data collected through cookies and similar tracking technologies
• Transaction history and deposit/withdrawal records

2.3 Information Received from Third Parties

In some cases, we may collect information from trusted third parties for the purpose of identity verification or fraud prevention. This information is always handled with confidentiality.

kn88 uses your information for the following purposes:

• Account Management: To create, verify, and manage your account.
• Service Delivery: For providing gaming features, issuing bonuses, and processing transactions.
• Customer Support: To respond to your questions, complaints, and requests.
• Security & Fraud Prevention: To prevent unauthorized access, fraud, and money laundering.
• Age Verification: To ensure that only users aged 21 or above are using the platform.
• Responsible Gaming: To monitor gambling habits and provide support where needed.
• Platform Improvement: To enhance the user experience and add new features.
• Legal Compliance: To comply with applicable laws and regulations.

The kn88 website and app use cookies and similar technologies. Cookies are small data files stored in your browser or device. They help us improve site functionality and personalize the user experience.

Types of cookies we use:

• Essential Cookies: Required for the basic functions of the site. Without these, it is not possible to log in to your account or complete transactions.
• Performance Cookies: To understand how users interact with the site and to improve service quality.
• Functionality Cookies: To remember your preferences and settings.
• Security Cookies: To prevent fraud and unauthorized access.

You can control cookies by changing your browser settings. However, disabling certain cookies may limit some functionality of the site.

kn88 never sells your personal information to any third party. However, we may share your information in the following limited circumstances:

5.1 Service Provider Partners

Necessary information may be shared with our trusted partners for payment processing (bKash, Nagad, Rocket), technical support, and customer service operations. These partners are required to follow our guidelines and privacy standards.

5.2 Legal Obligations

We may be required to disclose information in response to a court order, legal process, or a lawful request from a government authority. In such cases, we will disclose only the information legally required.

5.3 Security & Fraud Prevention

Information may be shared with relevant authorities to prevent fraud, money laundering, or other illegal activities.

5.4 Business Restructuring

In the event of a company merger, acquisition, or sale of assets, user information may be transferred. However, we will notify you in advance in such situations.

kn88 applies industry-standard technical and administrative security measures to protect your information. Our security framework includes:

• SSL Encryption: All data transmissions are protected by SSL/TLS encryption technology.
• Firewall Protection: Advanced firewall systems prevent unauthorized access.
• Encrypted Storage: Collected data is stored in encrypted form.
• Access Controls: Only authorized personnel can access the necessary information.
• Regular Audits: Regular security reviews are conducted to ensure the effectiveness of security measures.
• Two-Factor Authentication: An additional layer of security for account access.

However, data transmission over the internet is not entirely risk-free. While we are committed to ensuring the highest level of protection, we cannot guarantee complete security. It is your responsibility to keep your account password confidential and to notify us of any suspicious activity.

kn88 retains your personal information only for as long as it is needed to fulfill the purpose for which it was collected, or as required by legal obligations.

• Active Accounts: Information is retained for as long as your account remains active.
• After Account Closure: Information may be retained for a specified period to meet legal and regulatory requirements.
• Transaction Records: Records of financial transactions are maintained for a specified period after account closure as required by law.

After the above retention periods expire, information is securely deleted or permanently anonymized.

To exercise any of the above rights, please contact us. We will review your request within a reasonable time and respond with relevant information. In some cases, it may not be possible to fully fulfill a request due to legal reasons — in such cases, we will explain why.

kn88 is operated for users aged 21 and above only. We do not knowingly collect personal information from any minor.

If we are informed that information from a minor has been collected, we will immediately take steps to delete that information and close the associated account.

kn88 may occasionally update this Privacy Policy to keep pace with changes in content services, technology, or legal requirements. Any changes will be published on this page.

For significant changes, we will provide notice to your registered email address or on our platform. Continued use of the platform after an update will indicate that you have agreed to the terms of the revised Policy.

We therefore advise you to visit this page regularly and stay informed about any changes to the Policy.

The kn88 platform may at times be connected to third-party services (such as payment gateways or game providers). These third parties may have their own privacy policies that differ from kn88's policy.

kn88 is not responsible for how your information is handled on third-party websites or services. We advise you to read the privacy policy of any third party before engaging with them.